Because my company doesn't have a dedicated IT professional, I wanted to find a company that could give us the technical solutions we needed quickly and at a reasonable price. After talking with several companies, L5 Solutions seemed to offer the most competitive prices and promised to react to our needs as soon as possible.
I tested them on this a few days after speaking with them. We were having problems with our exchange server where automated emails were being blocked from our accounts. Within 20 minutes of my initial email, a service technician was walking me through the process of allowing him remote access to my account. In less than two hours my problem was solved an everything was working correctly again.
Once the issue was resolved, I received a report with a detailed work description. Instead of a load of technical jargon I couldn't understand it was written clearly in a way that made sense to me.
I was pleased with L5's efforts from beginning to end and look forward to working with them again soon.
Jeremy Stacy
Communications Manager
Insight2
Carmel, IN
As a growing company, we wanted an IT partner that would help us grow. We needed support with software development, server maintenance, and work station/user technical assistance. We also were concerned about selecting an IT provider that would
provide proactive recommendations to keep our business processes up and running. L5 has met and exceeded our expectations with regard to our needs. They have responded quickly to unforeseen issues and have supported all our needs while maintaining a cost effective approach. We value partnerships and
we certainly consider L5 a partner in our business.
Larry Stanton
Director of Operations
Indiana Precision Grinding
Indianapolis, IN
I wanted to take a moment and let you know how impressed I was with the services your company performs for us. Your response time when called has been great, fixing most issues before they were widely noticed by our staff. In addition to the network support, we recently hired you in a consulting role for the development and configuration of a large network consisting of mixed media and multiple servers.
Your engineers performed the work quicker than promised, value engineered the solution, and identified several issues for our people to pay attention to in the remainder of the project, saving me money! I look forward to off-loading as much of my IT support as I can to you.
Thanks for your help,
Cliff Campbell, PMP
Project Manager
Frakes Engineering, Inc.
Indianapolis, IN
L5 Solutions has been invaluable to me when I have gotten into those technology situations where I needed an expert. They have come to my location when necessary. They have helped me over the phone. They have also accessed my computer remotely and fixed problems right on the spot.
The phone support and remote access have allowed me to get back to doing business without having to wait for someone to come to the office to fix my problem.
They make my job easier which saves both time and money.
Brenda Nevitt
The Lorenzano Group
Indianapolis, IN
In our world of coaching & sales training at The Lorenzano Group, navigating the unknown and tumultuous waters of technology is typically the last thing on our list. That's where
L5 Solutions has taken the lead with us, charted our course and created a safe journey into those scary unknown waters of technology.
Nancy Lorenzano, Ph.D.
The Lorenzano Group
Indianapolis, IN